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Complaints

If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by:

Contacting us via info@getsocked.com.au

When making a complaint, please let us know the following information:

Your Name and Email Address
A brief description of the issue
Order number

We will respect our customers’ privacy in relation to any personal information given to us.

★ Why customers love us ★

Great socks!!!!

Feel great to wear n get lots of comments.

Thanks for the feedback Ruth, we're glad you like them!

5 star

Zebra

Never received socks

The customer service was excellent however I have never received the socks and they were meant to be a gift so a bit disappointing :-(

Hi Steven, Thanks for letting us know and apologies for the inconvenience. We shipped your order on the 7th of June which you should have received by now. A few orders have gone missing this month and we've advised Australia Post and they are investigating. Meanwhile, we will send you another pair today, please let us know when you receive them. Kind regards GetSocked team

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Monthly Sock Subscription

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