FAQ - GetSocked

Quite simply if you dont love our socks, you get the 1st pair for free, no questions asked!

Your pair of socks will be sent out the 1st week of the following month (typically the 7th of the month), after the direct debit has taken place. For example, if you were to subscribe on the 18th of January, your 1st pair will be shipped in the 1st week of February. Or, if you subscribe on the 1st of February, your 1st pair will be sent before the 7th of February, and so on.

The socks are sent from Melbourne and typically take 2-10 days for them to arrive.

Our Socks fit most feet regardless if they are for a male or female, However they are designed to fit men from 7.5 - 13.5 (US), so if your feet are on the smaller side these bad boys may bit a little too much awesomeness for you.

You'll surely have sat on bamboo chairs, walked on bamboo floors, and perhaps been in buildings constructed using this superb product...

But, bamboo socks? Oh yes! For starters, compared to traditional cotton, bamboo is both softer to the touch. You might not know that it possesses a natural wicking material - strands of loosely woven, twisted, or braided fibres that draw up liquid. This reduces that uncomfortable wetness, and even a dangerous loss of liquid, when you're enjoying those hiking or walking adventures.

It's also antimicrobial, so better to wear, and better for our precious environment. Compared to other trees, bamboo consumes just one third of the amount of water in growth and it requires neither herbicides or pesticides to thrive. This means you get to wear truly comfortable socks, and future generations would thank you if they could.

Whether for yourself, or as a gift for a friend or loved one, our bamboo socks are the most practical, thoughtful and healthy choice.

We offer FREE standard shipping within Australia for all monthly subscription deliveries (Awesome!). For additional shop orders and non-member purchases, we offer free standard shipping for orders within Australia when you purchase $35 AUD or more. For orders less than $35 AUD we offer a flat rate shipping of just $5 AUD which is approximately $3.5 USD.

If you order more than 1 pair per month, each pair will be the EXACT style, therefore every month we always send out the same style regardless of how many subscriptions you order

If you cant login to your account, thats okay, send an email to info@getsocked.com.au and we will sort it out for you. The reason you won't be able to log in is we use a 3rd party application for subscriptions, during the checkout process if you don't opt to set up an account it won't create the account necessary to manage the account. However when you email us we can send you a magic link that gives you access.

If you need to change your billing or shipping address please email info@getsocked.com.au and we will gladly make the change for you.

Cancellations are easy, but we will be extremely sad to see you go. If you are partial to inflicting a little pain on us though, you can cancel your subscription any time by sending us an email to cancel@getsocked.com.au.

Upon signup you will be direct debited the first month's subscription cost, with future monthly debits being made on the 20th of each month for the entirety of your subscription.

Who doesn’t like surprises? Where’s the fun in knowing what you are getting?.

If, however, you hate surprises (spoil sport), you can purchase the socks you want from our online shop.

Our socks sizes suite feet ranging from men's 7.5 - 13.5 (US).

No, you can easily go to our online shop to purchase any of our available styles.

You have a month from the day of socks arrival to be eligible for a return. Simply send them back to us and we will happily refund you.

The prices shown on the website are INCLUDING GST